Pesonal Information Privacy at Queensland Hips and Knees
This privacy policy is to provide information to you, our patient, on how your personal information (which includes your health information) is collected and used within our practice, and the circumstances in which we may share it with third parties. When you register as a patient of our practice, you provide consent for our practice staff to access and use your personal information so they can provide you with the best possible healthcare. Only staff who need to see your personal information will have access to it.
Why do we collect, use, hold and share your personal information?
Our practice will need to collect your personal information to provide healthcare services to you. Our main purpose for collecting, using, holding and sharing your personal information is to manage your health. We also use it for directly related business activities, such as financial claims and payments, practice audits and accreditation, and business processes (eg staff training).
What personal information do we collect?
The information we will collect about you includes your:
- Names, date of birth, addresses, contact details;
- Medical information including medical history, medications, allergies, adverse events, immunisations, social history, family history and risk factors;
- Healthcare identifiers; and
- Health fund details.
How can you correct your personal information at our practice?
Our practice will take reasonable steps to correct your personal information where the information is not accurate or up to date. From time to time, we will ask you to verify that your personal information held by our practice is correct and current. You may also request that we correct or update your information, and you should make such requests in writing to:
Queensland Hips and Knees
Suite 1, Level 8, The Specialist Centre
Brisbane Private Hospital
259 Wickham Terrace
Spring Hill QLD 4000
Privacy and our website
To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences and for analytics to improve user experience. You may refuse the use of cookies by selecting the appropriate settings on your web browser, however please note that if you do this you may not be able to use the full functionality of this website.
Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.
By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.
Policy review statement
This Policy will be updated at the Practice Manager’s discretion, or with significant change.
Last updated: 25 November 2022